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You can easily book a courier on our app where you enter the pick-up and drop-off addresses, delivery time & contact information. You get exact price within 5 minutes of submitting your order and you get to accept the offer or decline – & you can live track your move, delivery or courier through our GPS enabling system & get real-time updates to avoid wasting time. Payment by cash on delivery or by card happens upon completion of the task. Give feedback by rating your courier to ensure future great experiences.
You will be able to live track the assigned truck from the moment the driver accepts your order till the drop off location.
No, all our trucks are outsourced. However, registered drivers receive training and go through our verification process before they come on board.
Your shipment must be legal. In the interest of safety, we don’t ship the following:
• Dangerous/ADR goods (explosives, chemicals, fireworks, weapons and ammunition).
• Goods that are to be used in illegal transactions.
By submitting your request on the mobile app you will get the exact price excluding VAT within 5 minutes. You get to accept the price and choose to pay by card online or cash on delivery. If you disagree with the final price you are more than welcome to contact our customer service at support@movaz.ae or call +971585116008
We are open 24/7 all year around depending on the timing rules of moving in and out of your building. Our customer service is ready to answer your call between 5 AM to 11 PM. You may experience changes in opening hours on public holidays. You can always get in contact with us at support@movaz.ae
We help you in wrapping and packing, and we offer you wrapping and packing material. However, it would save you valuable time if you start packing your basic items.
You can choose on the app the pickup address and final drop off address, then write in your instruction note the desired stop-over. We send your request to one of our driver partners and they assess the cost and send you the quote.
If something happens during transport you can always contact us at support@movaz.ae and we will do our best to find a solution that guarantees the best experience for our customers.

• Block off time in the days before your move to pack. Give yourself enough time to pack carefully without feeling overly stressed out.
• Decide the order in which you’ll be packing up your home. The most common way is to pack up each room separately.
• Begin packing the room in your home that gets the least amount of use.
• Save essentials for last. You won’t want to pack items you use daily, such as a toothbrush, until the last moment possible.
• If you don’t have time to pack yourself, we are more than happy to help you.